Love People, Love Pets

Georgie joined the Vale in 2020 as a Receptionist. Georgie really enjoyed her time working on the front desk, helping clients and cuddling the animals in the waiting room!

Georgie has now moved into a new role with us, and is our Medicines Manager. You will mostly see Georgie at Cullompton but also at each of the Practice’s other branches.

Outside of work Georgie is a keen horse rider. She is lucky enough to keep her horses at home, so spends most of her weekends competing or enjoying walks in the countryside with her partner and Jack Russel, Pixie. Always leaving enough time for Beans who is her ginger cat which she ‘fostered’ for the practice in July 2022 but of course he never left her after being far too loved.

Lucy joined us in 2011 and is a familiar face as she loves being on the front desk, meeting our clients and their pets. When not at work Lucy is kept busy looking after her two young children and her black Labrador called Rodney. When she does get a little time to herself, her favoutite thing to do along with her best friend, is to go and see a West End production.

Shannon has been with the Practice since December 2022 and currently works as a Head Receptionist in our Cullompton branch.

Shannon has worked in the sector for some time and thoroughly enjoys helping the clients and their pets.

Shannon has always had a love for animals and has her own staffy that she enjoys exploring the countryside with.

In her spare time Shannon also likes horse riding and baking.

Kaylee joined the Vale in August 2013.

She currently works as a part-time receptionist, she loves to greet our clients with a welcoming smile and is especially passionate about providing excellent bereavement care.

Outside of work Kaylee is kept busy taking her young daughter, Emilia, and sproker, Hugo, on adventures to local beaches and woodlands.

Ann has 40 years experience of practice life with a short maternity break to produce twins, one nurse and one vet. She has wide experience of every department and is now a receptionist at Cullompton. In her spare time she helps run a farm with pedigree South Devon cows and Charollais sheep being her favourites.

Ann moved to Cullompton May 2018 after being in Hertfordshire her whole life. She and her husband David are enjoying the country lifestyle now with their rescue dog Sharifa. Ann works 3 days a week on reception in our Cullompton branch. When not at work, Ann volunteers for the Charity NOWZAD – a charity supporting dogs over in Afghanistan, you may even see Ann working in the local charity shop where she sells goods to raise money for this charity.

Jo joined the Vale Vets in August 2019 after spending the previous 5 years working within the NHS. When she is not at work, Jo enjoys long walks with her dog, Margo and spending time with family.

Hi, I am Steph and I am a part time receptionist at Cullompton who joined the practise in summer 2021.

I love working with the team and I enjoy meeting new clients and pets while on the front desk. At home I am a wife to my husband Luke. We have two young children which we enjoy adventures like swimming, parks, soft play and feeding the ducks!

We also have some furry friends at home with us too. Wilson & Willow the cats and Duggee the dog.

Justine is a member of our Reception team in Cullompton and predominately works on a Saturday.

Justine has previously worked on Reception at other veterinary practices and loves the variety of the role, as well as helping clients and their pets.

Justine has always had a love for animals, and loves her springer spaniel, Hattie and two cats, Wilson and Scampi (if she was allowed she would have many more cats!). The animals, along with her two teenagers and husband keep her very busy.

In her spare time, Justine loves to play games, watch good films or take Hattie out for a nice walk at the beach or local woods.

I joined the reception team in December 23 on maternity cover.

I previously worked in a village shop and cafe owned by my family which has allowed me to gain lots of customer service experience.

Outside of work you can normally find me on a netball court, bringing up my two small children or chasing after my other two fur babies – Louie the cocker spaniel or jammie dodger the cat

Georgia joined our Reception team at the beginning of September 2024.

Prior to joining the Vale, Georgia completed a Level 3 in Agriculture and then undertook her SQP training at an agricultural store.

In her spare time Georgia is an active member of young farmers and Haldon Ladies tug of war. Georgia also enjoys walking her dog in the Devon countryside and caring for her flock of sheep.

Charlotte joined our team at the beginning of September to cover a period of maternity leave.

Charlotte previously worked in customer facing roles before leaving to travel Australia and New Zealand for just over 12 months, which she found was an incredible experience and opportunity.

Outside of work Charlotte enjoys playing football for a local team and baking for her family even though it doesn’t seem to last long at home! She also loves to explore the countryside walking and camping.

I qualified as a nurse from Bicton College of Agriculture in January 1999. I then spent 8 years working full time as a nurse in Dorset before having my first child. I relocated back to Honiton in 2008, where myself and my husband are originally from, before having our second baby. I started working as a nurse and insurance administrator part time with the Vale when we opened the Honiton branch in 2011.

In 2022 after 23 years of nursing, I became Honiton Practice Manager and now work full time overseeing the daily running of the Honiton branch.

In my free time I enjoy spending time with my family, shipping my boys too and from their football matches, walking my sprocker, reading and watching films.

Sandra joined The Vale in November 2015 as a receptionist at the Honiton surgery. She is a registered veterinary nurse and enjoys helping out with the patients when necessary. She worked for many years in Veterinary Nurse education and remains an examiner for the National Student Veterinary Nursing practical exams, so is a great support to our student nurses.

Brought up on her family farm in Cornwall, Sandra enjoys getting to know the farming clients. Sandra is married with two grown up children, and a ginger cat she adopted from the practice.

Georgia joined us in 2016 as a kennel maid after studying Animal Nursing and completing an Animal Care Course at Bicton College. Georgia now works as part of the Reception team at Cullompton, and is always available to give pets cuddles and treats while they wait.

Apart from spending time with her work friends, Georgia loves walking her two Dachshunds, Piper and Neville.

Having a broad-ranging background in hospitality, Callie joined the Vale team to further her knowledge in the animal world, alongside being back in education, with the hope to pursue a career in veterinary care.

The veterinary sector has always been something that Callie has been passionate about and even as a child Callie would take time caring for poorly animals. In her spare time Callie enjoys house sitting, and has a particular passion for looking after goats.

Sue is Branch Manager at Tiverton and has been with the practice since 2003. She enjoys providing first class service to clients and meeting their pets and takes care of the administrative procedures throughout the Tiverton practice. Sue has two cats, Horace and Mewsli, and when not working enjoys running, walking, keeping fit, theatre and music.

Karen joined us in 2017 as a part time receptionist at our Tiverton practice. In her spare time she and her husband Jon enjoy long walks with their border terrier Maggie and spending time with family and friends.

Kim is a member of our Tiverton Reception team. She has worked within the veterinary sector for a few years and loves supporting clients and their pets.

In her spare time, Kim enjoys watching her daughter compete at various equine competitions, horses and playing golf badly!

I am a retired nurse/ midwife and IVF specialist Nurse and Manager. I moved to Devon to be nearer family but didn’t particularly enjoy retirement hence now working on reception part time which I really enjoy. Outside of the vale I enjoy sewing, reading, baking, gardening, walking and having time to do activities with our four grandchildren.

Matt is responsible for the day to day and strategic running of The Vale.

Before coming to The Vale, Matt spent most of his professional life within sport working first for The RFU and then England Athletics. Looking for new and ethical challenge, Matt found The Vale and connected immediately with their ethos and compassion.

‘This is more than a job, we make a difference to people and their pets and I want our customers to feel the care and compassion that are at the very heart of The Vale. Our team is outstanding and give so much of themselves and their time to make that difference, for me it is a privilege to support and lead this team.’

When not at work Matt spends his time on the family farm with his young family and supporting his wife in her competitive riding.

Karen joined The Vale in 2007 as the Account Manager looking after the finances of the company.

She is married with two grown up children and three grandchildren.

Karen enjoys reading and socialising in her spare time, and at the present moment, with her husband is puppy walking a German Shepherd for Devon and Cornwall Police.

Shelley joined the farm team at the practice in October 2016 coming from 10 years experience in the AI industry and working on dairy farms. She has a big passion for farming, receiving a National Diploma in Agriculture at Bicton College. She is an avid Rugby fan and in her spare time you will find her down at the Exeter Chiefs cheering from the side line, spending time with her partner Mat and loveable labrador Yogi or at her family home helping on the farm.

Molly has worked in the agricultural industry since leaving college, where she studied Level 3 extended Diploma in Agriculture.

Molly’s favourite livestock to work with is sheep and she enjoys breeding them. In her spare time, Molly helps on her boyfriend’s farm, as well as working her two lively spaniels.

Mandy has worked for The Vale for 15 Years, manages the Vale Milk Laboratory and works closely with the Farm Team. My aims are a friendly knowledgeable service for our farming community. When not at work at the weekends I enjoy being outside what whatever the weather gardening, walking and weekends away.

Sandra is part of our Cullompton site in house Cleaning team.

Sandra loves to bake cakes, draw and visit new and interesting places. She absolutely adores her two Ragdoll cats, who make her happy every day!

Cindy is part of our Cullompton site in house cleaning team.

Cindy loves to bake for her friends and family, spend time in her garden and is also a keen decorator.